Support

Help us improve Eternus.

Whether you have a question, found a bug, or have an idea, we'd love to hear from you. Every message helps us make Eternus better.

Looking for an answer? Our FAQ covers the most common questions about Eternus, including how Private memories, Circle and Legacy work.

If you can't find what you're looking for, we're always here to help.

Visit our FAQ

"Every message you send helps us make Eternus better."

If something isn't working as expected, we'd really appreciate hearing about it.

When contacting us, it helps to include:

  • What happened
  • What you expected to happen
  • Your device model
  • Your app version
  • A screenshot, if possible
01

Bug Report

Tell us what went wrong so we can investigate and improve the experience.

02

Feature Request

Share ideas that could make Eternus clearer, safer or more meaningful.

03

General Question

Ask us anything about Eternus, beta access, privacy, Circle or Legacy.

01

We Listen

Every piece of feedback is read and carefully considered.

02

We Improve

Eternus evolves through real experiences and thoughtful suggestions.

03

We Care

Behind every message is a person, and that's exactly who we're building Eternus for.

Need to contact us?

Whether you're reporting a bug, suggesting an improvement or simply have a question, we'd love to hear from you.

support@myeternusapp.com