Terms of Use

These terms apply to the Eternus Android app, Eternus Web and the website myeternusapp.com. Eternus is run by Sérgio Orlando Pereira Fernandes, a private individual established in Greece (contact: support@myeternusapp.com).

You accept these terms by ticking a box, not ticked in advance, when you create your account, or on the screen that asks existing accounts to accept them. We record the date and time, the version of these terms (identified by its date) and the language in which they were shown to you.

Our Privacy Policy explains how we handle your data.

You must be at least 18 to use Eternus. When you accept these terms you confirm, in that same box, that you are 18 or over; if a date of birth you give shows you are under 18, the account cannot be created and that date cannot be saved. We do not verify age, and we may close an account if we learn its holder is under 18.

You are responsible for keeping your sign-in details safe and for what happens in your account.

Eternus is in beta. Anyone aged 18 or over can create an account on Eternus Web (app.myeternusapp.com); during the beta the Android app is only available to authorised testers through Google Play.

Features may change, be paused or be removed, and some are marked "coming soon". Things may not always work as expected. We make backups to recover from errors, but please keep your own copies of anything important.

During the beta, paid plans are not available and nothing can be purchased.

• What you add to Eternus stays yours.
• You allow us to store, process and show it only to provide Eternus: to you and to the people you choose through Circle, Legacy, comments and Messenger. This permission ends when you delete the content or your account, except for what stays with other people as explained in the Privacy Policy (messages you sent, and your comments and hearts on their Moments, without your name).
• Only add content you have the right to share. When content shows or describes other people, including in Memorials, respect their privacy and rights. Share photos of or information about a child only with the agreement of a parent or guardian.

Do not use Eternus to break the law; harass, threaten or impersonate anyone; share content that is illegal, hateful, sexually explicit involving minors, or violates someone else's rights; send spam; or try to access accounts or data that are not yours, disrupt the service or get around its security.

During the beta, Talk to Eternus offers guided prompts and predefined replies. It does not use generative AI and is not professional, medical, psychological or legal advice.

You decide who can see your content and you can change or remove access at any time. People you share with can see what you share with them, and may have kept copies (for example screenshots) before you removed access.

You can delete your account at any time (see how to delete your account). We may suspend or close an account that seriously or repeatedly breaks these terms or puts others at risk. Where reasonable we will tell you why and let you respond.

We may end the beta; if we do, we will tell you in advance and explain how to download your data.

We provide Eternus with reasonable care, but during the beta we cannot promise it will always be available or free of errors. To the extent the law allows, we are not responsible for indirect losses or for content added by other users. Nothing in these terms limits responsibility that cannot be limited by law, or your rights as a consumer.

We may update these terms. For important changes we will tell you in the app or by email before they apply. If you don't agree, you can delete your account.

These terms are governed by Greek law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you can bring a claim before the courts of that country.

You can contact us first at support@myeternusapp.com so we can try to solve any problem.

These terms are available in English, Portuguese and Italian with the same content. The English version is the reference version. If a translation differs from it, the English version applies, unless the law that protects you as a consumer gives you the right to rely on the version in your language or on the interpretation more favourable to you; in that case, that right applies. Nothing in this section limits rights you have under mandatory law.